PPL Electric Utilities
At PPL Electric Utilities, our top priority is delivering safe and reliable electric service to our more than 1.4 million customers.
From clearing vegetation around power lines and replacing aging equipment to installing state-of-the-art smart grid technology, our reliability investments have made a significant, positive impact. Today, customers have 30% fewer outages than they did 10 years ago, and our investments in the future have already helped more than 1 million customers avoid outages altogether in the past 5 years alone.
From our industry-leading downed wire safety technology to our use of drones and technology to encourage customer adoption of renewable energy, we deploy innovations regularly to improve safety and keep the lights on for our customers.
We rank among the best utility companies in the country for customer service, having received numerous recognitions, including 28 J.D. Power and Associates awards for providing top-quality service to our residential and business customers.
And we stand with our communities in times of need. Each year, we empower people and initiatives across our territory through volunteerism and direct investments in organizations that support education, sustainability, and vitality. Recently, as a global pandemic has upended lives and posed challenges previously unforeseen, we expanded our programs and payment plans to help customers who are struggling to keep up with their electric bills.
PPL Electric Utilities is a major employer in eastern and central Pennsylvania, and a subsidiary of PPL Corporation (NYSE: PPL).
Since 1920, we’ve been powering our communities and delivering for our customers, and the best is yet to come.